IT Support
Hardware, software, VPN, passwords, and technical support for SOLV(X) employees
The IT Support section covers everything you need to get set up and stay productive. If you can't find an answer here, contact IT via Slack or email.
Password Reset
Step-by-step guide for resetting your network and system passwords
Equipment Request
How to request hardware, peripherals, and home office equipment
VPN Setup
Connect to the company VPN for secure remote access
Contact IT
| Method | Details |
|---|---|
| Slack | #it-support |
it@acmecorp.com | |
| Phone | +1 (555) 000-1234 (emergencies only) |
| Portal | https://help.acmecorp.com |
Response times: standard requests within 4 business hours; urgent issues within 1 hour.